A digital stamp card that counts by itself
A stamp for every booking, the card on the client's phone and the discount given on the right visit. No paper cards in the wallet and no debate at the front desk.
The paper card with "buy nine, get the tenth at half price" works when the client remembers it. Clients don't always remember. The card is in another wallet, went through the wash with the jeans, or a stamp is missing because it was a busy day.
NordBooq's digital stamp card counts the stamps from the bookings that actually took place. Clients see their card on their phone, and when the card is full, NordBooq shows it in the calendar so the discount is given on the visit where it belongs. The stamp card is included in every plan, Basis too.
One stamp per booking
Every booking a client has had with you gives one stamp. Several treatments in the same booking, for example an infill and gel polish, still give one stamp. Two bookings on the same day give two, just like on the paper card.
Only appointments the client actually turned up for count. A cancelled appointment or a no-show gives no stamp, so the card always matches reality.
The count can't be wrong
The stamps aren't stored as a counter that has to be kept up to date. They are calculated from the client's bookings every time. If you merge two client records because the client was registered twice, the stamps come along. If you correct a booking, the card corrects itself.
If a card still needs adjusting by hand, for example after a mistake, it can be done with a reason, and the history shows who did what and when.
You set the rules
You choose how many visits the card needs and how big the discount is in percent. The discount can apply to one treatment, the whole visit or selected treatments with their own percentage each, for example 100% off a pedicure and 50% off gel polish.
You also choose which treatments earn stamps, and whether every client gets a card or only the clients you switch it on for.
The card on the client's phone, no app needed
Every client has their own QR code. They scan it and see their card with the stamps on their phone, without downloading an app and without logging in. If the code gets shared with someone it shouldn't have been shared with, you can create a new one.
NordBooq can also send the client a message by SMS or e-mail when the card is almost full, with the discount waiting for them. You write the text yourselves.
The discount is given on the right visit
When the card is full, the calendar shows it on the client's next booking, so whoever welcomes the client can see it straight away. The discount is redeemed with one tap, and the client starts on a new card.
The list of full cards shows every client who has a discount waiting, so you can also use it to win back clients who haven't been in for a while.
Paper cards can come along
If your clients already have stamps on a paper card, the stamps can be transferred to the digital card, so nobody starts from scratch when you switch. The client hands in the paper card, and you add the stamps.
Chair renters can have their own card
If the salon has chair renters, each chair renter can have their own stamp card with their own rules for their own clients, while the salon's card covers everyone else.
What does the stamp card cost?
The stamp card is included in every plan. Basis costs DKK 59 per staff member per month with annual billing, or DKK 78.99 with monthly billing and no commitment. It isn't an add-on module: it comes included. On Team, which costs DKK 119 per staff member per month with annual billing, reminder SMS are included in the price as well.
The message that the card is almost full is free by e-mail and costs DKK 0.49 per SMS. All prices are excl. VAT.
Questions about the stamp card
Does the client need to download an app to see the stamp card?
No. The client scans their QR code and sees the card in the phone's browser, with no app and no login.
What counts as a stamp?
One booking the client turned up for. Several treatments in the same booking give one stamp, and cancelled appointments or no-shows give none.
Can we decide the discount ourselves?
Yes. You choose the number of visits, the percentage and whether the discount applies to one treatment, the whole visit or selected treatments.
Can we transfer our clients' paper cards?
Yes. The stamps from a paper card can be added to the client's digital card.
Is the stamp card included in Basis?
Yes. The stamp card is included in every plan: Basis, Team and Enterprise. You switch it on yourselves when you are ready.
Is it the same as a punch card?
No. A punch card is prepaid treatments. NordBooq's stamp card is a discount the client earns by coming back, and nothing is paid in advance. Punch cards are not available in NordBooq today.
See it in your own salon
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